Millions of Verizon customers may be eligible for cash payments as part of a $100 million class action settlement over hidden administrative fees charged between January 2016 and November 2023.
The lawsuit claimed Verizon added “administrative” and “telecommunications recovery” charges without clearly disclosing them in plan pricing.
Verizon denied wrongdoing but agreed to settle to avoid further legal costs and provide compensation to affected customers.
Read: The State By State Guide to Unclaimed Assets
What You Could Receive
Eligible customers can receive:
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$15 base payment, plus
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$1 for each month the disputed fees were charged
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Up to a maximum of $100 per person
Payments began rolling out in mid-2025 through Zelle, direct deposit, or mailed checks.
Related: Active FTC Refund Programs 2025: Check If You Qualify for a Payout
Who Qualifies
You may be eligible if:
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You had a Verizon postpaid plan between 2016 and 2023
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You were charged administrative or recovery fees
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You filed a valid claim by April 15, 2024
To verify your eligibility or track your payment, visit www.VerizonAdministrativeChargeSettlement.com.
Why It Matters
This settlement shines a spotlight on hidden junk fees and strengthens consumer protections. Regulators like the Federal Communications Commission (FCC) and Federal Trade Commission (FTC) have both increased scrutiny on billing transparency.
Even if you don’t get a payout, Verizon has committed to making its bills and contracts clearer to avoid future hidden fees.
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